Live Chat for Online Stores
Answer product questions, shipping queries, and return policies in your customers' language — instantly and automatically.
Get Started FreeReduce Cart Abandonment
Shoppers abandon carts when they cannot find answers about sizing, shipping costs, or return policies. enuchat answers these questions in real time and in the shopper's language, keeping them on the path to purchase.
Order and Returns Support
Post-purchase queries about tracking, delivery times, and returns are the highest volume support tickets for online shops. AI handles these instantly using your knowledge base, freeing your team for complex cases.
Scale Without Hiring
Expanding to new markets usually means hiring multilingual support staff. With enuchat, your existing team supports customers in 60+ languages from day one. The AI handles the volume, operators handle the exceptions.
Works with Shopify, WooCommerce, and Any Online Store
Add the widget to your store with a single line of code — Shopify, WooCommerce, Magento, PrestaShop, or a custom-built store. The script loads asynchronously so it never slows your shop down, and the widget picks up each shopper's language automatically.
Live Order Status, Straight from Your Systems
With API Connections, the AI can look up real data during the conversation. “Where is my order?” gets an answer with actual tracking information from your store's API — not a canned deflection. Credentials are encrypted, and five authentication methods are supported.
Automate the Repetitive, Keep the Human Touch
Set up rules that answer shipping and opening-hours questions at zero AI cost, let the AI handle product and policy questions from your knowledge base, and step in personally from the real-time dashboard whenever a sale needs a human.
Frequently Asked Questions
Related reading
Ready to Go Global?
Start chatting with visitors in any language today. Free to get started, no credit card required.
Create Free Account